Troy's Best Body Shop
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Troy’s Best Auto Body Shop, Inc., provides auto body work and auto repairs for foreign and domestic cars and trucks. We cover your deductible up to $500.00. At Troy’s Best Auto Body Shop, our goal is to make the repair process as easy as possible for you.
At Troy's Auto Body Shop we are a professional auto body and repair shop that cares about our customers. Check our customers' reviews: Click Here:
Calll us for an appointment and we will give you an approximate time when your vehicle will be ready for pick-up.
Best Buy Car Fax $55.00
We will completely check your car for $55.00
> CarFax does not get underneath your vehicle and check for rust or check your engine or transmission fluids
> CarFax does not check your brakes and rotors or inner and outer tire rods, along with the struts
> CarFax tells you if the car has been in an accident and correct odometer reading
> CarFax is not a person and isn't physically here to check your car
> Bring your car to Troy's Best Auto Body and we will do 300 point inspection on your car and make sure its not a lemon
We offer the Lowest Prices in the Capital Region and provide free estimates!
• Body repair and restoration on all vehicles
• Car and truck repairs
• Tune-up, oil change, air conditioning and brakes
• New York State Inspection
• We Sell and Install Tires
1. Do I need an appointment for an estimate? How long will it take? Is there a cost?
Our estimates are free, and you may drop in for an estimate during our hours of operation. Estimates take approximately 20 minutes to complete, depending upon the extent of the vehicle damage. We cover up to $500.00 deductible. The amount of the deductible is based on the cost of the job.
2. How do I set up an insurance claim?
Contact your insurance company promptly and report the accident to begin the claims process. Tell them you choose to have your collision repairs done at Troy’s Best Body Shop, Inc. Contact us directly and we will guide you through the process. We are direct autobody repair facility with most insurance companies. This means we can make the process simple and quick for you.
3. Should I drive my car after an accident?
It really depends on the extent of your damage. Generally speaking, if you have any lights out, or your car doesn’t feel “quite right”, or parts are rubbing on tires, give us a call and we can arrange towing. You may also request to have your vehicle towed to our shop from the accident scene.
4. What are betterment charges?
Parts that wear out and need to be replaced with time and use (such as tires, batteries and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. The betterment charges are determined by the insurance company and are pro-rated, based on actual miles of your vehicle.
5. Can other repairs or services be done on my vehicle while it is in the shop?
Yes, just be sure to notify your estimator of the repairs or services that you would like performed, so that he or she can make the necessary arrangements.
6. Is there a warranty on the repairs to my vehicle?
Yes. We want you to feel confident that your vehicle is being repaired correctly. Troy’s Best Body Shop, Inc., offers a written lifetime warranty on all repairs and the full manufacturer’s warranty on all parts.
7. If my vehicle’s frame is damaged is it a total loss?
No. A car is a total loss only when the price of repairs exceeds the insurance companies determined value of your vehicle. Our highly trained technicians, with the aid of our computerized frame measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, the frame can be removed and replaced.
8. Will the parts be ordered before I drop off my vehicle?
Yes. We generally order your vehicle’s parts before your scheduled drop off date. However, we may have to order additional parts for damage that becomes apparent after your car is disassembled in the shop.
9. How long will the repairs to my vehicle take?
Quality repairs begin with a detailed written estimate. Our trained estimators make a practice of anticipating problems before they arise. However, damage is often hidden and cannot be discovered until your vehicle has been disassembled. If this happens, your vehicle’s completion date may need to be revised. We promise to keep you informed throughout the repair process, and we assure you we will return your vehicle to you as quickly as possible.
10. Can I wash my car right after?
All of our paint work is high baked dry at 180 degrees, but it still takes time for the finish to cure and harden completely. Yes, wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. Do not use a commercial car wash for the first 30 days because stiff brushes or sponges could mar the finish and damage the surface. Do not wax or polish the vehicle for 90 days.
11. Do you do custom installation of aftermarket body kits, spoilers, and the like?
Most definitely! We specialize in customization and automotive modifications. Our aftermarket services include body kit installation, tail lamp conversions, custom painting, engine upgrades, and various other body modifications.
12. Do you do ding and dent removal?
Yes! We are a full service body and collision repair facility. This means that we meet or exceed collision repair industry standards in equipment, staff, training and certifications.
13. What is paintless dent removal?
Paintless dent removal (PDR) is the process of removing dents, dings, creases, and hail damage from vehicles without affecting the original paint finish. PDR is much quicker and less expensive than traditional repair methods.
14. Will my auto insurance pay for paintless dent removal?
In most cases, yes! However, many times the PDR estimate will be less than your deductible. If your vehicle has substantial damage, notify your insurance agent and call us for a free estimate. Troy’s Best Body Shop, Inc. is a preferred provider of PDR for major insurance companies and can assist you through the claims process.
15. Is there a warranty for the repairs to my car?
Your vehicle’s repairs will be backed by a lifetime written warranty, given to you at the completion of your repair.
February 3, 2016
Recommend!! I came here for fixing my leaking windshield fluid tank, Vartan is the best auto shop owner I have ever met. He helped me diagnosis and answered any question about cars. He considered all the cost from my view and recommended me the best solutions. He also gave me helpful maintenance advices. After fixed the leaking problem, Vartan found another potential risk about my car and helped me to find a perfect solution. Absolutely the best cost performance auto shop and the best manager!
After an accident with my sons vehicle we weren't quite sure where to take it as he had quite a bit of damage. Knowing we weren't going through the insurance company as he had only liability insurance the only place we had dealt with for body and mechanical work was H & V up on Hoosick Street which we had used twice with Geico insurance and neither time were impressed and felt robbed. I am constantly looking at reviews before I buy or hire someone and this seemed like a good alternative.
Best service in town, by far!! I've had a lot of bad luck with mechanics and absolutely put my much-needed repairs off until the last possible second. Not only did they treat me like a priority, but took my concerns seriously and showed me, step by step, exactly what needed to be done and why. Their service was professional, timely, honest, and on top of that they gave me a great deal. I'm not the type that posts reviews at all, but really, I can't speak enough to their well-deserved credit. If you need work done, these guys deserve all the business. Seriously. Tell em Collin sent ya.
After reading some reviews i decided to bring my GTO to Troy's Best Body Shop for a scratch repair. It was a deep scratch on the rear quarter panel that required a new paint job on the whole quarter panel. I was nervous at first because the car is red and I wanted the paint to match perfectly. Im so happy I decided to bring the car to this shop. When I came back to pick up the car it was like brand new and the paint matched perfectly. The results were the best part of the deal but the bonus was the great price! Great family owned business coupled with great customer service. Thank you Troy's Best!
I heard about this shop from one of my friends and this was my impression about the first service from them. First of all, they are very clear on what are included on their estimate. Their estimate has everything, parts, labor, etc. clearly listed out for the job needed to be done. Secondly, their recommendation was professional and very reasonable. They pointed out what parts needs to be replaced after diagnose. Since my car was old, they recommended cheaper after market parts and bought them for me, which saved me hundreds dollars. I felt like I was sincerely cared. Finally, they are very responsive in communicating with me. I had to communicating with them for about a week. During this time they listened my requests/questions and answered promptly through phone calls and texts. It was great experience and I would visit this shop again for when needed.
Troy’s Best auto shop I've been to so far. Great business with Khach. Looking forward to doing business with them in the future. I highly recommend to anybody.
This place is just as the title says. I had my 03 Accord serviced here because the starter had finally gone after a long time. The guys here quickly and nicely answered my calls and got my car in quick without a hassle. The work was done within reasonable time, and they didn't add on any unnecessary checks to raise the price like other places do. They even accommodated me to my times, and gave me a ride to the place when I did not have one. This was a very good service, and I even feel like my car runs a little smoother now too.
They did an amazing job repairing the bumper of my car. Great price, impeccable work, personable, kind and went above and beyond. I will be back!
The best auto shop perhaps in the country. Very reasonable price, didn't even charge me for labor, fixed everything, and checked a few other things for free. Also promised me a free oil change next time simply because I was a first time. Saved me tons of money. You guys are awesome! Many many many thanks!!!
CONTACT INFORMATION / DIRECTIONS
Troy's Best Body Shop
3102 7th Avenue, Troy, New York 12180
Call Us Today: 518-273-4929
Hours of Operation: Monday thru Friday 8:30 am to 6:00 pm
Saturday 8:30 am to 3:00 pm Sunday: Closed